Can someone give me a clue? Devine intervention? A massive sign? No? OK in that case any chance someone can point me in the right direction and quickly because I need information. Information that seems to be lost somewhere in the pits of ‘nobody knows.’
I am at my wits end. You might have guess that already. Let me explain. That new consultant that we crossed paths with who arranged a scan and realised there was something that needed looking at. Well we went back and got the scan results. I will admit I didn’t have a clue what I was looking at but then I was peaking round the side of his screen. So it seems husbands back has deteriorated but we expected that.
Three options were laid before us. Physio – Lowry man (that will only make sense if you have read my book), spinal injections or surgery. There is no guarantee that the injections will prevent the need for surgery but it might delay it. I knew husbands choice. Lets go for door B. Within a matter of minutes we were given a day admission date and details for the insurance company. All good so far.
Two days later husband gets a call. They are supposed to reach out to me but from what husband said this person didn’t have a clue what they were doing. She starts asking for his back history, all of which I filled in via their online form which I was told we had to submit before the first consultation. I still have no clue what happens to that information as no one seems to get it.
She then tells him he can’t have the procedure done and he needs to start the process again via the NHS. Deep breath and don’t swear. Then she says he can have it done but they will only do it under local because of his prior anaphylaxis and the fact he doesn’t have an epi-pen. I have tried to get him one but have been advised he isn’t allergic enough. Yet the allergy specialist said even a small dose will kill him before anyone would reach him. Again does anyone have a clue as to who is right here.
Then she tells him he has this aliment. No I don’t. You are taking this mediation so you have. The medication was prescribed for something different as it can be used for both and I doubled checked his medical notes and the diagnosis she says he had is not showing. The conversation then goes on about his need to fast. First it was yes he did, then at the end of the call, no he didn’t. By this point I had no clue. Hubby was confused as anything and I was even more frustrated.
After he relayed all the conversations. He had no idea. Should he take his tablets. Was he supposed to eat, was he not? He had no clue. I had no clue and the woman from the hospital well I don’t think she had any idea at all. What grated me most was the medication for his Parkinsons hadn’t even been mentioned. Because of the time of his admission what were we supposed to do about that?
So this morning I have been talking to the consultants secretary to get clarification. I now know what we are supposed to do but I feel sorry for the people who don’t have a clue or a full grasp on their situation. One call from a person who doesn’t have all the information and it can all go horribly wrong. No body needs that. Ex